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LookInTheAttic & Company Antique Door Hardware

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Testimonials

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LookInTheAttic & Co

"Fantastic selection of Antique Hardware and reproduction antiques. I love your site - I can spend hours browsing around thinking about new projects around my home."
Mark A., Palo Alto, CA

"Antique Porcelain Door Knobs are hard to find - especially in the old carnival black. Your knobs are top notch and I just love them against the brass plates. Great porcelain doorknobs."
Tina M., New York, NY

"I purchased a bronze door knocker and a solid brass kick plate from you last month. Both the door knocker and kickplate exceeded my expectations and made my front entry look great. I am planning on getting a new door knob set, too - I love the Oil Rubbed Bronze and Antique Copper finishes you offer!"
David V., San Mateo, CA

"Larger retailers wanted nearly twice as much for the glass doorknob sets. My glass doorknobs are for modern doors - and they fit perfectly. The ones I purchased from you were easy to install, high quality and looked great. It is nice to know that I can update and detail my home without taking out a new mortgage. Next I plan on updating with the antique brass door hinges and victorian hardware. I only wish you also sold furniture!"
Jeff T., Sterling Heights, MI

"It is hard to find high quality colored glassware and tableware - lookintheattic has an amazing collection. Cake stands, pedestal cake plates and cake domes - I love it."
Meredith Y., Seattle, WA

"Did You Know? LookInTheAttic & Co. was recently named to the Michigan50 Companies to Watch and also one of the Top 10 business moves by the Ann Arbor News. See the InTheNews section for more details."
Thank you!

"This letter is to Thank You for your quick and excellent service. The wedding gifts I ordered are better than expected and shipping was perfect. Using your website was easy. I appreciate all the time spent on my order. Your site is perfect for weddings and baby shower gifts. Thanks!"
Darren H., Victoria, BC, CANADA

"It was a pleasure finding exactly what I wanted so easily on the internet. lookintheattic was an easy website to use, the product was exactly as described, and the shipping was fast! I'd shop there again anytime."
Jane G., Lakewood, OH

"I am a returning customer - my first order was near perfect but I counted the number of knobs I needed for my kitchen. Your customer service person was very nice! Cordial customer service, prompt delivery. Item just as described, and a good value at that."
Carlos A., Los Angeles, CA

"I ordered the ruby red bridges for my kitchen and they are perfect. I wish that I could find them close to home - but the local stores don't have near the selection. They are also more expensive and the free shipping makes it a good deal. Thanks so much for making the purchase easy."
Lisa B., El Segundo, CA

"I remodel furniture and it is hard to find glass and crystal knobs at a reasonable price. I am pleased with my purchase. The glass knobs and pulls are better than expected and shipping was very fast. I can't wait to start another project so I can order some more!"
Dana M., Sonora, CA

"Value for product offered was very good. Product was honestly represented. I was very pleased with the salt spoons and open salt. I collect salt cellars and I am glad I found your site - I got my collection from my Mom and I am happy to keep it going. You have a good selection and it changes often. Thank you very much."
Randy C., Austin, Texas

"I am so happy with my purchase. I am planning on buying some more door pulls and handles."
Ann M., Camden, Maine

"Prompt shipping, securely packaged, beautiful glassware!"
Loreen V., Kalamazoo, Michigan

"I have trouble changing light bulbs - so when it came time to change door knobs, I was worried. The instructions were okay, but when I got stuck your hardware people really helped me out. They were installed by me - professionally! Great customer service - very helpful in all respects. We love the products and the prices were fantastic. Thank you."
David C., Palo Alto, California

"We received all of our items quickly and correctly. Each item was packed with care!"
Samantha G., Los Angeles, California

"Did You Know? LookInTheAttic & Co. products are to be featured in issues of House Beautiful Magazine, Romantic Homes Magazine, Home and Garden Television and Domino."
InTheNews

"Very nice and quality glassware. Beautiful cake plate!"
Terry C., Colorado Springs, Colorado

"Oh My! Even better than the photos! This company delivers!"
Ray R., West Lafayette, Indiana

"We have purchased items many times with lookintheattic. Very happy customers indeed!"
Mandy S., Rockland, Massachusetts

"The customer service people were friendly and helpful. They even answered the phones after hours!"
Candis A., Melbourne, Florida

"Easy online ordering and quick shipments. Beautiful items - we love it!"
Joan & Norman P., Santa Rosa, California

"Perfect international transaction, nice item as described, well packed, quickly sent---what more could you want?"
Jean F., Western Australia

"These are fantastic - the best pricing around! I will be back for more!"
John H., Toronto, Canada

"I have to give 5 Stars on everything but Customer Service because they were so good about everything there was no need for me to call customer service!"
Amy W., Glen Burnie, Maryland

"Great packaging. Excellent pieces. AAAAAA"
Jorge A., Conroe, Texas

"Fantastic item! Fast shipping! Great transaction!"
Maureen C., Salt Lake City, Utah

"Wonderful packing and beautiful glass! Thank you!"
Robin M., Hendersonville, North Carolina

"Fast service and packaged very well. Beautiful piece of glass!"
David C., New South Wales, Australia

Home > FAQ

Frequently Asked Questions (FAQ)

"Do You Have a Physical Store?"
Yes, we are located at 110 West Michigan Avenue in Ypsilanti, Michigan. We encourage you to visit us, too. NOTE: We are open to the public by Appointment only - please call 734-728-8890 to set up an appointment. Since 1997 we have been serving up the best products to the best people online.

"What are the Shipping Costs?"
For Domestic USA Orders, any order over $99.00 is shipped for free. For other orders, please see our chart of shipping charges under Shipping Charges. All charges are shown at checkout, too. Simply enter your address and desired shipping method and click 'Update'.

"Do You Have Consultants Available?"
We have several consultants with both advanced degrees and decades of experience in design, color matching, period style hardware, antiques and more. These consultants are available to you Monday to Friday during normal business hours Toll Free (877) 544-9887 (USA Only) or (734) 728-8890. Our consultants can assist you in placing an order or answer questions about products before placing an order - however, they cannot assist you with questions about existing orders. For questions on existing orders, please email customer service.

"Can I Pay By Personal Check?"
Yes! We have made it easy to pay by personal check (USA Only). Simply add the products to the shopping cart and click 'Check Out' as normal. On the checkout page, type in your Name, Address, Phone and E-mail and choose the desire shipping method. Click update shipping and print out the form. No credit card information is needed. The total amount due is shown in the upper right-hand window pane.

"Do You Sell Directly To the Trade?"
Yes, as a contractor, builder, architect, designer or other trade professional, we have a variety of special services designed to meet your specific needs. Our sales professionals are available during our normal business horus to assist you with any project requirements. We can offer a variety of custom finishes and services. Also, as a Trade Professional with a Professional Account, you can recieve up to a 15% discount on your orders.

"Is There A Minimum and May I Order Samples?"
We do not have a minimum order - you may order as many or as few items as you desire.

"What Forms of Payment May I Use?"
We accept Visa, MasterCard, American Express, Cashiers checks, money orders and personal checks.

"What is Your Return Policy?"
We offer 30 day no-hassle returns. Our complete return policy is found under the 'Return Policy' section on left-hand navigation. Please note that a Return Authorization Number is required for a return.

"How Soon Can I Expect My Order?"
There are two factors that effect the overal delivery times - product processing times and transit times. The product processing time is product specific and it is shown on each product page. Product processing times can range from one business day to one week for special finishes. The second factor is transit times. This is shown on the checkout page and this depends upon your shipping method of choice as well as destination. This can range from a few business days domestically to several weeks for international orders.

"Do You Offer Express or Overnight Shipping?"
Yes - but you must speak with a customer service representative. We must first verify availability of the product and the costs vary depending upon the delivery method and destination. Please contact us at (877) 544-9887.

"How Can I Get A Coupon?"
We offer coupon codes periodically in our newsletters. To subscribe simply enter your email address in the newsletter box on the top right side of every page. Standard terms and conditions for all coupon codes Coupon codes may not be combined with any other offers and apply only to orders placed within the time period that the code is valid. Not valid on previous orders. Entering in a gift certificate code along with a coupon code requires customer service assistance.

"Do You Have A Catalog?"
Yes, we have both a full color and black and white version of our catalog. It may be ordered by sending an email to sales@lookintheattic.com.