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Quick Answers

At LookInTheAttic & Company, we receive higher email contact during certain parts of the day and days leading up to Holidays. We want to get you the right answer as quickly as possible - and the fastest route to an answer is always sending us an email at CustomerService@lookintheattic.com. Please be sure to include your order number, and always reference product codes for questions so we may promptly and correctly answer your questions.

Secure & Private Transactions

At LookInTheAttic & Company, your right to the secure use of the internet and our website is a top priority. As part of the Google, Yahoo! and Bing shopping networks, our shopping site is safe and secure. We protect both your personal information and all credit card transactions with a sophisticated 16-bit layered encryption code. Furthermore, we will not sell, rent, release, disseminate or give away any information submitted to this site to outside parties for any reason as outlined in our Privacy Policy. 

Our Checkout System Uses 128 Bit Encryption

All purchases and transactions with the Yahoo! merchant program and lookintheattic & company occur on a secure server. On sensitive pages, we use a Uniform Resource Locator (URL) that uses an https: address. Furthermore, more advanced browsers will also display the security lock icon on the status bar at the bottom right of your screen. 

Our Yahoo! order system utilizes industry-standard Secure Socket Layer (SSL) technology that encrypts any information that is transferred across the Internet from your computer to our servers and databases. The information that is encrypted includes all of your personal information including your name, address, e-mail address, credit card number and telephone number. 

Notification of Policy Changes

If we decide to make material changes to our security policy, in whole or in part, we will post these changes on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. The effective date of the current privacy policy is found at the bottom of this page.

Questions and Feedback

If you have any questions about the security or privacy on our website, you can send an e-mail to CustomerService@lookintheattic.com.

We appreciate hearing from you.

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