Shipping Information & Charges
We offer free standard ground shipping to anywhere in the continental USA for orders over $99.00 (excludes Alaska and Hawaii) and a convenient tiered rate ground shipping for any order under $99.00 (please refer to our shipping rate chart below).
Ground Shipping Charges (USA 48 States)
| Total Order Value |
Shipping Rate |
| $0.00 to $9.99 |
$7.95 |
| $10.00 to $19.99 |
$8.95 |
| $20.00 to $39.99 |
$9.95 |
| $40.00 to $79.99 |
$12.95 |
| $80.00 to $99.00 |
$14.95 |
| Over $99.00 |
Free |
More importantly, though, we want your online shipping experience with us to be excellent - and part of that excellent experience is making sure your items arrive correctly, on-time, and in great condition. Items ship from our warehouses in Michigan and we are experts at shipping fragile items. We ship more than 12,000 items each month & we maintain one of the highest fragile shipment success rates in the United States. We use a variety of means available including bubble wrap, newsprint, packing peanuts and soft foam to ensure your package arrives in perfect condition.
How Are Items Shipped
Ground shipments may be shipped by a variety of means including the United States Postal Service or UPS. Expedited shipments utilize the United States Postal Service Priority Mail or other Carrier 3-Day select services. Items shipping to Alaska and Hawaii are shipped by the United States Postal Service and normally show longer lead times than the averages shown at checkout. Shipments to Canada utilize the United States Postal Service and UPS. International Air Mail shipments outside of North America utilize the United States Postal Service. All quoted times are estimates for transit only - these estimates do not include product-specific processing times. Product-specific processing times are found on the individual product pages and vary by product and finish. Most orders are shipped within two to three business days unless otherwise posted.
Shipping Charges
The Shipping & Handling charge depends upon the total purchase price and destination. Shipping and handling charges for ground shipping to the United States is free for orders over $99.00 (not including Alaska, Hawaii or Territories such as Puerto Rico or the US Virgin Islands). The Shipping & Handling charge for ground shipping to the United States is a tiered rate for orders under $99.00 (not including Alaska, Hawaii or Territories such as Puerto Rico or the US Virgin Islands). For Alaska, Hawaii, Puerto Rico or other International Destinations, Priority mail and Overnight shipping services require additional charges. You may use the simple shipping calculator in the shopping basket to see the exact charge.
Observed Holidays
We ship fast, but be aware that our shipping department observes various holidays. These include, but may not be limited to, the following:
New Years Day (Actual and Observed)
Good Friday
Memorial Day
July 4th
Labor Day
Thanksgiving & Following Friday
Christmas Eve Through New Years Eve
Worldwide Shipping Destinations
Due to high incidents of fraud, we do not ship to freight forwarding companies. We ship our items Worldwide; however, the online shipping system and Credit Card system is only valid for shipments to the United States and its Territories and the following countries:
Australia
Austria
Canada
France
Germany
Ireland
Italy
Japan
New Zealand
Spain
United Kingdom
We do accept Wire Transfer payments for orders and shipments to this list of Countries - please contact a customer service agent for shipping charges and a quotation:
Argentina
Belgium
Bermuda
Brazil
Cayman Islands
China
Columbia
Denmark
Hong Kong
Israel
Korea
Mexico
Netherlands
Norway
Poland
Saudi Arabia
Singapore
South Africa
Sweden
Switzerland
Taiwan
United Arab Emirates
If you wish to have items shipped to other countries, please contact us for details.
Returns and Exchanges
For Returns or Exchanges, a valid Return Authorization Number (RAN) is required. Please refer to our online Return Policy for further details.
Contact Us
We look forward to hearing from you. You can contact us through a variety of means.
Outside The USA (734) 728-8890 (Orders Only)
Fax (734) 728-8890
Email: customerservice@lookintheattic.com
LookInTheAttic & Company, Inc.
29990 Beverly Road
Romulus, Michigan 48174
Notification of Policy Changes
If we decide to make material changes to our shipping policy, in whole or in part, we will post these changes on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. The effective date of the current privacy policy is found at the bottom of this page.
Rev. 03.01.11 |
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