Shipping Information & Charges
We offer free standard ground shipping to anywhere in the continental USA for orders over $149.00 (excludes Alaska and Hawaii) and a convenient tiered rate ground shipping for any order under $149.00 (please refer to our shipping rate chart below).
Ground Shipping Charges (USA 48 States)
| Total Order Value |
Shipping Rate |
| $0.00 to $9.99 |
$7.95 |
| $10.00 to $19.99 |
$8.95 |
| $20.00 to $39.99 |
$10.95 |
| $40.00 to $79.99 |
$13.95 |
| $80.00 to $99.99 |
$15.95 |
| $100.00 to $129.99 |
$17.95 |
| $130.00 to $149.00 |
$19.95 |
| Over $149.00 |
Free |
More importantly, though, we want your online shipping experience with us to be excellent - and part of that excellent experience is making sure your items arrive correctly, on-time, and in great condition. Items ship from our warehouses in Michigan and we are experts at shipping fragile items. We ship more than 12,000 items each month & we maintain one of the highest fragile shipment success rates in the United States. We use a variety of means available including bubble wrap, newsprint, packing peanuts and soft foam to ensure your package arrives in perfect condition.
How Are Items Shipped
Ground shipments may be shipped by a variety of means including the United States Postal Service or UPS. Expedited shipments utilize the United States Postal Service Priority Mail or other Carrier 3-Day select services. Items shipping to Alaska and Hawaii are shipped by the United States Postal Service and normally show longer lead times than the averages shown at checkout. International Air Mail shipments, including Canada, utilize the United States Postal Service. All quoted times are estimates for transit only - these estimates do not include product-specific processing times. Product-specific processing times are found on the individual product pages and vary by product and finish. Most orders are shipped within two to three business days unless otherwise posted.
Shipping Charges
The Shipping & Handling charge depends upon the total purchase price and destination. Shipping and handling charges for ground shipping to the United States is free for orders over $99.00 (not including Alaska, Hawaii or Territories such as Puerto Rico or the US Virgin Islands). The Shipping & Handling charge for ground shipping to the United States is a tiered rate for orders under $99.00 (not including Alaska, Hawaii or Territories such as Puerto Rico or the US Virgin Islands). For Alaska, Hawaii, Puerto Rico or other International Destinations, Priority mail and Overnight shipping services require additional charges. You may use the simple shipping calculator in the shopping basket to see the exact charge.
Observed Holidays
We ship fast, but be aware that our shipping department observes various holidays. These include, but may not be limited to, the following:
New Years Day (Actual and Observed)
Good Friday
Memorial Day
July 4th
Labor Day
Thanksgiving & Following Friday
Christmas Eve Through New Years Eve
Worldwide Shipping Destinations
Under highly limited conditions, we may ship to an international destination.
No Credit Cards are Accepted
Wire Transfer of Funds or US Cash Only
Shipping Via Our UPS Account Only
Shipping, Wire Transfer and Processing Fees Apply for Each Order
There is a Processing Fee Shown Below for Each Country
We do accept Wire Transfer payments for orders and shipments to this list of Countries - please contact a customer service agent for shipping charges and a quotation - it is not guaranteed that we will ship to your country of choice. The additional processing fees are also shown below:
Argentina $75 Processing Fee
Australia $55 Processing Fee
Austria $55 Processing Fee
Belgium $55 Processing Fee
Bermuda $75 Processing Fee
Brazil $75 Processing Fee
Canada $85 Processing Fee
Cayman Islands $85 Processing Fee
China $125 Processing Fee
Columbia $125 Processing Fee
Denmark $75 Processing Fee
France $75 Processing Fee
Germany $75 Processing Fee
Hong Kong $125 Processing Fee
Ireland $75 Processing Fee
Israel $75 Processing Fee
Italy $125 Processing Fee
Japan $125 Processing Fee
Korea $125 Processing Fee
Mexico $125 Processing Fee
Netherlands $125 Processing Fee
New Zealand $75 Processing Fee
Norway $125 Processing Fee
Poland $125 Processing Fee
Saudi Arabia $125 Processing Fee
Singapore $125 Processing Fee
South Africa $125 Processing Fee
Spain $75 Processing Fee
Sweden $75 Processing Fee
Switzerland $75 Processing Fee
Taiwan $125 Processing Fee
United Arab Emirates $125 Processing Fee
United Kingdom $75 Processing Fee
If you wish to have items shipped to other countries, please contact us for details and fee information.
Returns and Exchanges
For Returns or Exchanges, a valid Return Authorization Number (RAN) is required. Please refer to our online Return Policy for further details. Contact Us
We look forward to hearing from you. You can contact us through a variety of means.
734) 728-8890 (Orders Only)
Fax (734) 728-8890
Email: customerservice@lookintheattic.com
LookInTheAttic & Company, Inc.
29990 Beverly Road
Romulus, Michigan 48174
Notification of Policy Changes
If we decide to make material changes to our shipping policy, in whole or in part, we will post these changes on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. The effective date of the current privacy policy is found at the bottom of this page.
Rev. 03.01.11 |
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